Why have I not yet received my confirmation email?
If you do not receive a validation or confirmation e-mail from YourNewsDAy.com, it is likely that your Internet Service Provider or desktop e-mail software is filtering or blocking mail from us. Make sure to check your inbox settings to allow e-mail's from yournewsday.com and to bypass any bulk or spam folders.

How do I change my e-mail address?
To change your e-mail address, simply log in to edit your profile, and you can change your email address.

How do I post a news article?
To ensure that anyone can upload their news including those who may find it daunting, there is a unique and simple tool exclusive to YND, news editor, which assists the contributor To maximize the impact of their story while leaving the content untouched.

How do I report abuse?
Below every article you will find a link for reporting abuse. If you click on the link and email will be sent to us. We will take all action to prevent offensive material from appearing on our Site. Besides that all your concerns can be emailed to us at abuse@yournewsday.com

How do I send feedback?
Visit the Contact Us area of the site.

Is there a site index that I can refer to when looking for specific navigation?
Please visit our site map for general navigation and information on how to find specific topics across the site.

What are the terms and conditions on the use of YourNewsDay content?
Please visit the section of the site Terms and condition.

What about my privacy concerns?
Your privacy is important to us. We only collect the minimum amount of information that is pertinent to advertisers. We, nor will our advertisers, be permitted to contact you via e-mail or by any other means with regard to this data. For more information on our privacy policy, please visit our guidelines at: Privacy policy.

Audio/Video

Your computer must meet the following requirements to watch video successfully
If you are using Windows 98, NT, 2000, XP, ME, use:
b. Internet Explorer 5.5 or 6.0 with
i. Windows Media Player 7.1 or higher

How can I resolve problems with playback?
If video displays as a slide show, or if you receive audio without video, you may be experiencing problems due to bandwidth congestion:

1. Verify other streaming applications (including mp3 players) are not running.
2. Try clicking the Change Speed button to the right of the player. This allows you to toggle between the narrowband (for 56k users) and broadband sites to determine which performs better for you.
3. If the problem persists, we also recommend checking back at a time when your Internet service provider may experience less congestion to see if there is an improvement.

If you receive video without audio:
1. Verify that your system audio works by playing another audio application and/or checking your speaker and headphone wires.

If you do not receive video or audio, or if you only see advertisements:
1. If you are using ad-blocking or pop-up blocking software, you may experience problems streaming video. We recommend you disable the software and try accessing again.
2. If you are behind a firewall or proxy server, you may experience problems streaming video. For details on how to configure RealPlayer to receive video through a firewall see
http://service.real.com/firewall/index.html

Website browsers and cookies

Why is it that when I click on a link, I’m taken to a different story?
If the content appears outdated, or a link takes you to the "wrong page" it is most likely due to your browser software caching. Caching is a process which attempts to save you time on the internet by saving images and content -a kind of storage space on your hard drive. By loading a page from cache, your software responds more quickly than if it searches the web and servers for the page you have specified. However, if your software has not refreshed its cache, you stand the chance of getting the "wrong page" due to the fact that it has been updated since your last visit. If this occurs, click on the "Reload/Refresh" button at the top of your browser. This will refresh your cache for that particular page. Note: the only way to completely clear your cache is to go into your browser configuration.

INTERNET EXPLORER 6.0:
1. Start Internet Explorer. 2. Click the Tools menu and choose Internet Options.
3. Click the Privacy tab to display the Privacy panel.
4. Use the vertical slide bar to adjust your privacy settings to Medium High.
5. Click the Advanced button.
6. Verify that the Override Automatic Cookie Handling option is not checked.
Note that if you prefer to use the Override Automatic Cookie Handling option, you must accept first-party cookies to enter usatoday.feedroom.com. Though not required for entry, we strongly recommend also accepting third-party cookies for the best Feed Room experience.
7. Click OK.
8. Click OK again.
9. Close all open Internet Explorer browsers.
10. Reopen the browser and return to a Feed Room site.

How can I advertise on YourNewsday.com?
How can I advertise on YourNewsday.com? Please visit the advertise section of the site and please send us your contact information and our marketing department will contact you with our latest ad products, rates and contact information.
Ad Testing
Before an ad is set live on YourNewsDay.com, it must pass through our QA process. In our testing process we check to make sure the ad is not performing any type of functions that would cause harm to a user’s computer or network. Any ad that does not pass our QA process is dismissed from the site. We also perform periodic checks on ads that are live on the site to make sure they are functioning up to our standards.